We use the Thinkorswim (TOS) trading platform.

The Newsletter is a free service, providing a preview of the Membership, which is a paid service. Higher probability of profit trade ideas are revealed in the Membership. As a result, we enter all trade ideas discussed for the Membership in our own portfolio, but do not necessarily enter all trade ideas mentioned in the Newsletter. Membership also provides more access to service content on more stocks to diversify your portfolio, increasing profitability, while reducing risks.

Since YouTube does not provide your email to us if you join through YouTube, the benefit of joining through our website is that we have your email to alert you of additional stocks with unusual option activity if a video was not made. However, the benefit of joining through YouTube is that you get a loyalty badge next to your name on YouTube, and access to all the older members-only videos previously before you joined.

We have a No Refund policy because digital access to the Membership provides you our proprietary knowledge, which we cannot erase from your memory.

We do not offer free trials because we already have many free videos on our YouTube channel that shows samples of our service content. With an active Membership, you get access to newer data analyzing recent unusual option activity, so you can invest and trade based on new information, better trade ideas, and more stocks to diversify your portfolio.

The exclusive content will be emailed to you gradually throughout your Membership time since it is important that the stock picks are as new and fresh as possible. In this manner, our analysis can reflect current stock and options prices in real-time, based on the most recent data. A trade idea that is a few days old may not be an opportunity anymore today. Therefore, if you are a new member, there is nothing to do except wait, or as they say, "Let the market come to you."
You should expect to receive email alerts from us within a week. However, the number of email alerts will vary based on whether there is actual data to support a directional trade because we cannot just make up data to force trades. In any case, if you do not receive any email alerts from us after a week from subscribing to the Membership, and you have checked your spam/junk folder, please reach out to us on our Contact page so we can make sure that the lack of email alerts is not due to technical issues.

You can self manage your Membership by clicking: Customer Portal hosted by our Billing partner, Stripe. After logging in with the email you used to subscribe to the Membership, you can update your billing details, cancel, or change Membership plans. Changes to a Membership level such as upgrading or downgrading can result in prorated charges. For example, if you upgrade from Bronze Level to Gold Level, you will be charged prorated amounts for the time spent on each level. If you need additional help with your Membership, please get in touch with us through our Contact page.

We periodically share performance reports for our Membership, which gives an idea of our P/L and win/loss percentage. There are a few reasons why we do not show an active P/L of our portfolio. For example, our most current members-only stock picks would be made public, which would be unfair to our paid members. Another reason is that we not only trade options, but also hold long-term stock shares in our portfolio, which would affect overall P/L and not be an accurate reflection of the shorter-term options trading we discuss.
Also, a win/loss percentage may give the wrong impression since the amount of capital (Position Size) we use for each trade is not all the same, and P/L depends a lot on Position Sizing for each trade, which we do not discuss as this is based on each individual's financial circumstance. Because of Position Sizing, it's not whether you're right or wrong on a stock trade that's important, but how much money you make when you're right and how much you lose when you're wrong. For example, a 30% win rate can still be a net positive P/L if the position sizes of the winning trades are much higher than the losing trades.

At the moment, we do not have a way to chat directly. You can reach us on our Contact page, but keep in mind that since we are not registered as your financial advisor, we are not permitted to give personal recommendations for your situation. Thank you.